Whirlpool Washing Machine WWDC64001 Not starting program
Service and start lights flashing and wash and rinse lights staying solid green ( lights 2 and 3 from left to right).When put on drain cycle, you can hear the pump going fine. Tried spin cycle but flashes error code straight away. Checked and emptied pump and both carbon brushes are fine. Any help would be great. Many Thanks, Marc
Marc Powell
I will try and help with your Whirlpool Washing Machine WWDC64001 problem.
If your washing machine is emptying when you select the cycle but not completing the cycle when you select a spin program this will be motor-related normally if the circuit board is getting the wrong resistance from the motor it may be causing an error, it is a very hard one for me to diagnose when I do not have the machine in front of me, but if the machine is unable to complete a cycle in the allocated period of time this will always cause an error on the circuit board, please feel free to give me a call if you need further assistance I have uploaded a full diagram of your model of washing machine and there are the full list of parts available for your machine below that. I have also included some useful videos to assist you in any repairs that you do
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Common Whirlpool Washing Machine WWDC64001 faults with links to the right repair guide
- The machine won’t fill with water
Make sure the door is properly closed, check that inlet hoses are clear and not kinked and that the water supply is connected and functioning. Water valve may be faulty See our video on water valves
- The drum doesn’t turn
There are a number of things that can cause this, including worn carbon brushes, drive belt problems, or a faulty motor or control unit PCB. On new machines with 3 phase motors or inverter motors, they get a lot of control board faults
- The machine stops mid-cycle
This generally means that the timer, thermostat, or heater had failed. The washing machine may stop due to these faults or the water rinse valve may be faulty or the machine has not emptied the water out of the drum in an allocated period of time.
- The washing machine is noisy
A rattle, while the drum is moving, could be due to something stuck in the drum, coins and bra wires are common culprits. You may be able to remove the drum paddles to get to the offending item or remove the sump hose or heater. It’s also worth checking the drain filter to make sure that’s clear. A noisy washing machine may also indicate failed or worn bearings or drum spider. Try turning the drum by hand when the machine is empty. If you hear a rumbling noise or can feel ‘play’ in the drum, it’s likely that the bearings need replacing. You can also get drum spring or shock absorber problems.
- Water not draining from the washing machine
This usually means there’s a blockage in the drainage filter, or the pump itself has failed. The first thing you’ll want to do is empty the water so you can rescue your laundry. Pull out the drain hose, pop it into a bucket and let gravity do the work. Also, check the sump hose and waste pipe if fitted to a sink unit the problem can also be the connection.
- The washing machine won’t spin
Problems with the spin cycle are relatively common washing machine faults, if your machine knows there is water still in the drum it will not allow the drum to spin it must empty in an allocated period of time. The good news is that they’re generally relatively inexpensive and simple to fix. Balance sensors will override the cycle if the clothes are unevenly distributed and could cause the machine to vibrate. This can happen if you’ve overloaded the washer, or if you’re trying to spin just a few items. Try reloading light loads or removing a few items from heavy ones. If this fails, motor carbon brushes may need to be replaced. On new machines with 3 phase motors or inverter motors, they get a lot of control board faults
- The door won’t open
This will usually be due to water not draining, or a faulty door lock. Drain manually as above. If that doesn’t fix the problem you may be able to remove the top of the machine and release the lock from the inside see videos.
- Clothes smell bad
If you always use low-temperature washes and biological detergents you could have a build-up of bacteria or even mold in the machine. Try running a hot empty wash once a week. You should also clean out the soap dispenser regularly, and leave the machine door open to air after you’ve removed the washing.
- The washing machine is damaging clothes
Tears in clothes indicate foreign bodies in the machine or damage to the drum.
10.The washing machine is constantly filling with water
the machine is siphoning or water valve is leaking
11.The machine reports a fault code or error code
Error codes can be on the display or given in certain lights flashing sequences. Washing machine fault codes are not universal but may only point you or an engineer in the right direction they are not 100% accurate they are only that for guidance. Your owner’s manual may help you identify the problem and even suggest a fix. In other cases, you’ll need an engineer to trace the fault. Don’t be tempted to ignore a fault code, even if the machine seems to be functioning normally. Some codes are ‘early warning signs’ and fixing the machine at an early stage could save you time and money in the long run. Contact us with the full model number and detailed description
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Match your part for Whirlpool Washing Machine WWDC64001 and use reference number in list below and click on the link to your part
Reference | Part Number | Description |
---|---|---|
1100 | C00312065 | HANDLE DOOR |
1310 | C00313285 | LOCK |
1311 | C00315661 | SHAFT HANDLE |
1312 | C00312610 | SPRING DOOR LOCK |
1315 | C00313523 | SHAFT DOOR LOCK |
1400 | C00311824 | DOOR GLASS |
1430 | C00311708 | GLASSDOOR FRAME WHIT |
1440 | C00311748 | FRAME DOOR GLASS |
1441 | C00312553 | FIXATION |
1600 | C00311466 | FRONT |
1601 | C00311894 | PLINTH |
1612 | C00321039 | COVER REAR |
1613 | C00331037 | COVER PLAST REAR |
1630 | C00313949 | TABLE TOP LAMINATED |
1800 | C00321143 | CABINET U-SHAPE 44L |
1810 | C00313195 | SHOCK ABSORBER U-SHA PE |
1811 | C00312274 | HOLDER SHOCK ABSORBE |
1820 | C00320033 | COUNTER WEIGHT UPPER 44 L EUREKA |
1821 | C00312633 | COUNTER WEIGHT LOWER 44/54 L EUREKA |
1822 | C00314017 | MOUNTING KIT WEIGHT EUREKA |
1830 | C00325587 | SUPPORT CONTROL PANE |
1831 | C00328046 | CROSSBAR U-SHAPE |
1850 | C00311705 | ADJUST. FOOT M8 35M |
1880 | C00311610 | HINGE |
1881 | C00311991 | BUSHING HINGE |
1910 | C00311125 | DOOR BELLOW EUREKA 4 73 50 LT |
1911 | C00312650 | STRAP EUREKA |
1912 | C00311875 | STRAP |
2000 | C00311126 | WASH UNIT EUREKA 140 /44L H4 |
2230 | C00311134 | DRUM LIFTER 44L EURE A |
2710 | C00310973 | BELT EUREKA 1239/J5 |
2720 | C00311999 | PULLEY EUREKA/MR HR |
3010 | C00316992 | CONTROL PANEL |
3011 | C00314435 | HANDLE DRAWER |
3012 | C00317539 | BRACKET MODULE |
3310 | C00311574 | KNOB |
3312 | C00312359 | BUSHING |
3320 | C00311013 | BUTTON START |
3321 | C00325533 | PUSH BUTTON 4 OPT. |
3322 | C00312192 | BUTTON OPTIONS 2 |
3500 | C00327096 | MODULE E3/4 OPT. |
3510 | C00318312 | LIGHT GUIDE PROG. FL OW |
3511 | C00325535 | LIGHT GUIDE 4 OPT. |
3512 | C00314404 | GUIDE LIGHT START LO |
3513 | C00319090 | GUIDE LIGHT OPTIONS LOW |
4000 | C00311647 | MOTOR UOZ112G63/1400 /EU |
4009 | C00311808 | CARBON BRUSHES - SOL 7 - RI222534 |
4210 | C00314577 | INTERF.FILTER |
4300 | C00310955 | PUMP DRAINING |
4510 | C00311143 | HEATING ELEMENT 240 V + NTC |
4800 | C00313012 | CABLE MOTOR 7-POLE D OMINO |
4900 | C00311996 | CONNECT.CABLE UK |
4910 | C00309418 | STRAIN RELIEF |
5210 | C00311517 | CONTROL UNIT WAVE EC O PROGR. |
5211 | C00311507 | CONTROL UNIT WAVE_2_ ECO BASIC |
5710 | C00311009 | VALVE MAGNET |
5810 | C00311217 | PRESSOSTAT |
6330 | C00311179 | DOOR LOCK ROLD DM569 517 |
6800 | C00312375 | DISPENSER |
6801 | C00311703 | DRAWER |
6910 | C00313117 | SENSOR NTC |
7010 | C00309499 | HOSE INLET 1.5 M (EL TEK) |
7020 | C00315362 | HOSE VALVE-DISPENSER |
7080 | C00313076 | BEND DISP.-TUB EUREK |
7500 | C00311839 | CHAMBER EXPAND. |
7540 | C00313144 | DRAINHOSE TUB-PUMP E UREKA |
7541 | C00309391 | LOCK ECO |
7550 | C00312415 | STEAM HOSE |
7630 | C00312342 | FILTER PUMP/SEE SB 4 12 712 40386 |
7810 | C00312966 | HOSE DRAINING 1 5M |
7811 | C00313837 | HOSE PUMP/TANK |
7830 | C00312246 | HOSE PRESSOSTAT |
9001 | C00332933 | CLAMP HOSE |
9002 | C00328881 | CLAMP HOSE 19.2 MM |
9003 | C00321158 | CLAMP HOSE |
9004 | C00316612 | CLAMP HOSE |
9005 | C00309461 | CLAMP HOSE |
9006 | C00328874 | CABLE CLAMP |
9007 | C00327322 | BRACKET EUREKA |
9009 | C00327130 | HOLDER OUTLET HOSE |
9040 | C00332677 | SPACER |
9041 | C00321124 | COVER KIT 4X |
9049 | C00320879 | SILENT BLOC |
9100 | C00314955 | NUT M6 WITH WASHER |
9101 | C00332163 | SCREW |
9102 | C00312157 | SCREW 4.2 X 8.5 |
9103 | C00319954 | SCREW M8X22 5/DD |
9104 | C00309518 | SCREW MOTOR KIT |
9105 | C00316665 | SCREW 4 0X16-TORX |
9106 | C00318425 | SCREW 4.8X19 |
9300 | C00312543 | SPRING SUSPENSION-EU REKA |
9930 | C00309434 | U CURVE FOR OUTLET H OSE |
999 | C00367173 | SERVICE MANUAL WHP |
999 | 5408016 | SERVICE TEST & ERROR CODES |
999 | 5408019 | SERVICE MANUAL |